Introduction
At Carbon, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all personal data we process when you access or use our Services, register for an account, visit our website, or otherwise interact with us.
Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: Such as name, email address, phone number, billing information, and any other information you provide to us when you create an account, use our Services, or communicate with us.
- Usage Information: Information about how you use our Services, including your browsing actions and patterns, features you use, and time spent on various pages.
- Device Information: Information about your device, internet connection, and browser, including your IP address, device type, operating system, and browser version.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information to improve user experience.
How We Use Your Information
We use your information for various purposes, including:
- To provide, maintain, and improve our Services
- To process your transactions and manage your account
- To send you important information, such as service updates and security alerts
- To respond to your questions, comments, and requests
- To personalize your experience and deliver content relevant to your interests
- To analyze how users interact with our Services to improve functionality and user experience
- To detect, prevent, and address technical issues and fraudulent activities
- To comply with legal obligations
Information Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and contractors who help us provide our Services.
- Business Transfers: If Carbon is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee that all information we collect will never be disclosed in a manner inconsistent with this Privacy Policy.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update inaccurate or incomplete personal information
- The right to request deletion of your personal information
- The right to restrict processing of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the contact details provided at the end of this policy.
Cookie Policy
Carbon uses cookies and similar technologies to enhance your experience on our website and Services. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Advertising Cookies: Used to deliver relevant advertisements and track campaign performance
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of our website.
Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.